John Y. Shook: "Cada persona tiene el derecho, dentro de la empresa, ¡de ser experta en algo!"
"Each person has the right to be the company expert in something!"
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"Each person has the right to be the company expert in something!"
"Lean problem solving is not really about solving today's problems but learning to see tomorrow's opportunities"
"Utiliza lo desconocido para alcanzar aquello diferente a lo habitual"
"Use unknown to reach what is different from the usual"